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Legal

COOKIE
POLICY

Essential CookiesAnalytics Only With ConsentNo AdvertisingConsent Managed by Complynz
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TravDigi OPC Private Limited is committed to protecting your privacy. This Cookie Policy explains what cookies are, which cookies TravDigi uses on TravDigi.com and mobile applications, and how you can control them.

TravDigi uses essential cookies to make our website and app work correctly and, only if you give consent, Google Analytics cookies to understand how visitors use our website. We do not use advertising, retargeting, or marketing cookies. Your choices are recorded and managed through our consent manager, Complynz. This policy is reviewed every 6 months. For questions contact hello@travdigi.com
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What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your preferences and session state — so you don't need to re-enter information each time.

Cookies do not contain personal information such as your name, email address, or payment details. They contain small identifiers that help the website function correctly.

Two types of cookies: Session cookies — deleted automatically when you close your browser. Persistent cookies — remain on your device for a set period or until you delete them. TravDigi uses both types but only for essential website functionality.
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Cookies We Use

ESSENTIAL COOKIES + OPTIONAL ANALYTICS — NO ADVERTISING

TravDigi uses the following cookies and similar storage. Essential items are always active. Analytics cookies are set only after you accept Analytics in our consent banner, and you can withdraw that consent at any time.

Cookie NamePurposeDurationThird Party
session_idMaintains your active session while browsing — required for forms, navigation, and login to work correctly. Without this cookie the website cannot function.Session — deleted when browser closesNo — TravDigi only
csrf_tokenSecurity token that prevents cross-site request forgery attacks on all forms. Mandatory security measure that protects your account from unauthorized actions.Session — deleted when browser closesNo — TravDigi only
complynz_consent_preferencesStores your consent choices (Necessary, Analytics, Marketing, Functional) in your browser so the consent banner does not appear on every visit. Managed by our consent provider, Complynz.12 monthsComplynz (consent manager)
auth_tokenKeeps you securely logged into the hotel portal between sessions so you do not need to log in every time. Encrypted and cryptographically signed.7 days or until logoutNo — TravDigi only
lang_prefRemembers your language preference if you change the display language. Ensures your language choice is retained on return visits.12 monthsNo — TravDigi only
_ga (Analytics — consent required)Google Analytics cookie that distinguishes visitors so we can measure website traffic and improve our pages. Set only if you accept Analytics.2 yearsYes — Google LLC
_ga_2ZNTVV6H6J (Analytics — consent required)Google Analytics cookie that maintains session state for our Google Analytics property. Set only if you accept Analytics.2 yearsYes — Google LLC
Why we document each cookie: Under the India DPDP Act 2023, EU GDPR, and international best practices — every cookie must have a clearly stated purpose. All cookies listed are strictly necessary for website operation.
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What We Do NOT Use

TravDigi products are completely ad-free. We do not display advertisements, work with advertising networks, or allow any advertiser to promote through TravDigi.

TravDigi does not use any of the following:

  • Analytics of any kind without your consent
  • Facebook Pixel or any social media tracking scripts
  • Advertising or retargeting cookies of any kind
  • Third-party tracking or device fingerprinting scripts
  • Hotjar, Mixpanel, or any user behaviour tracking tools
  • Marketing automation cookies
  • Cross-site tracking technologies
  • Any cookie that builds a profile of your interests or browsing behaviour
Consent: Strictly necessary cookies do not require prior consent as they are required for basic website operation. Google Analytics cookies are optional and are only set after you give consent, in line with the India DPDP Act 2023 and GDPR principles.
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Cookie Consent & Withdrawal

When you first visit TravDigi.com you will see our consent banner, provided by Complynz. You may:

  • Accept All — allows essential cookies and optional Analytics cookies (Google Analytics)
  • Reject Non-Essential — only essential cookies are used; Google Analytics is not loaded
  • Customize — choose exactly which optional categories (Analytics, Marketing, Functional) you allow

You can change or withdraw your consent at any time using the button below. Withdrawing consent does not affect processing carried out before withdrawal.

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Change Your Cookie Preferences

Click below to reopen the consent manager and update or withdraw your choices.

5

How to Control & Delete Cookies

You can control and delete cookies through your browser settings at any time. Note that deleting essential cookies may prevent TravDigi from functioning correctly.

🌐 Google ChromeSettings → Privacy and Security → Cookies and other site data
🦊 Mozilla FirefoxSettings → Privacy & Security → Cookies and Site Data
🧭 Apple SafariPreferences → Privacy → Manage Website Data
🔷 Microsoft EdgeSettings → Privacy, Search and Services → Cookies
🔴 OperaSettings → Advanced → Privacy & Security → Cookies
📱 Mobile BrowsersSettings → Privacy → Clear Browsing Data → Cookies
Mobile App: The TravDigi mobile application uses local device storage — not browser cookies — for session management and offline QR functionality. Clear app data through Settings → Apps → TravDigi → Clear Data on your device.
6

Third-Party Services

TravDigi's website is protected by Cloudflare for security and performance. Cloudflare may set its own security cookies as part of DDoS protection and bot detection. These are strictly security-related and do not track or profile users. Visit cloudflare.com/privacypolicy for more information.

No other third-party services set cookies on TravDigi's website. We do not embed social media widgets, YouTube videos, or any third-party content that would set tracking cookies.

7

Changes to This Policy

We review this Cookie Policy every 6 months. The Last Updated date at the top reflects the most recent revision. If we ever introduce non-essential cookies in the future — we will update this policy and display a new consent notice giving you the choice before they are set.

8

Contact Us

For any questions about our use of cookies contact our Grievance Officer and Data Protection Officer. All queries acknowledged within 24 hours and resolved within 15 days.

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Grievance Officer & DPO
Bharath Keshava — CEO & Designated Privacy Officer
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Phone
+91-81530-91919
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Company
TravDigi OPC Private Limited — Ahmedabad, Gujarat, India